Returns & Exchanges
At Something Went Wrong, we believe your style should be effortless, even when things don't go as planned. If your purchase isn't a perfect fit, we offer easy returns and exchanges within 30 days of delivery.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the unworn garments with original tags attached into the original packaging or a secure shipping mailer.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy while we process your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing